Privacy Policy

Effective date: March 3, 2026

Benny’s Mobile Grooming Company (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information we collect

We may collect the following information when you contact us, request services, or use our website:

Contact information (name, phone number, email)
Location information (address, ZIP code/service area)
Pet information you choose to share (breed, weight, grooming notes)
Communications (texts, emails, voicemail, and messages sent through our website contact forms)
Basic website usage data (e.g., pages visited, approximate location, device/browser information) if analytics are enabled

How we collect information

We collect information when you:

Text or call our business number
Email us
Submit a form on our website
Use any scheduling or payment tools we provide (if applicable)

How we use information

We use your information to:

Respond to inquiries and provide customer support
Confirm service eligibility (e.g., service area ZIP codes)
Provide and manage services, including scheduling, confirmations, reminders, and updates
Improve our website and operations
Comply with legal and tax requirements

Text messaging (SMS) policy

If you text our business number, you are providing consent to receive text messages from us related to your inquiry and customer support, including service information and next steps.

Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying STOP.
For help, reply HELP or contact us at contact@bennysmobile.org.
We do not sell or share your phone number with third parties for their marketing purposes.

Sharing of information

We may share information with service providers that help us operate our business (for example: website hosting, email services, scheduling software, payment processors). These providers may only use information to perform services for us. We may also share information if required by law or to protect our rights.

Data retention

We keep personal information only as long as necessary to provide services, maintain business records, and comply with legal obligations. When no longer needed, we take reasonable steps to delete or anonymize it.

Security

We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission or storage is 100% secure.

Your choices

You may request access to, correction of, or deletion of your personal information by contacting us at contact@bennysmobile.org.

Updates to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Benny’s Mobile Grooming Company
Email: contact@bennysmobile.org
Phone/Text: (502) 236-2887